- WITH THE NEW SITE RECRUIT A NEW ACCOUNT (if forgotten password doesn't work)
- 20% OFF YOUR FIRST ORDER - CODE WELCOME20
- Payment in 3 or 4x
- WITH THE NEW SITE RECRUIT A NEW ACCOUNT (if forgotten password doesn't work)
- 20% OFF YOUR FIRST ORDER - CODE WELCOME20
- Payment in 3 or 4x
- WITH THE NEW SITE RECRUIT A NEW ACCOUNT (if forgotten password doesn't work)
- 20% OFF YOUR FIRST ORDER - CODE WELCOME20
- Payment in 3 or 4x
- WITH THE NEW SITE RECRUIT A NEW ACCOUNT (if forgotten password doesn't work)
- 20% OFF YOUR FIRST ORDER - CODE WELCOME20
- Payment in 3 or 4x
Contact us
✨ Need help?
We're here for you! ✨
Our telephone customer service is available to answer all your questions:
✨Opening times:
Tuesday to Thursday:
10h00 - 12h30 / 13h30 - 16h00
Friday: 11:00 a.m. - 12:30 p.m.
Outside these times, don't panic!
You can send us an e-mail at any time, and we'll get back to you as soon as possible.
Contact us by e-mail: velvetextension@hotmail.com
See you soon, The Velvet Extension team
Please read our FAQ before sending us a message.
How to reach us
We can be reached by e-mail using the form opposite,
By telephone on 05-47-30-74-36
during opening hours:
Tuesday, Wednesday, Thursday from 11:00 to 12:30 and from 13:30 to 16:00.
Friday, 11:00 a.m. to 12:30 p.m.
Are all your items in stock?
All products on sale are in stock, we receive a restocking every month.
I'd like to make a gift, is that possible?
You can send a gift to a third party by entering their address as the delivery address and yours as the billing address.
Also specify in the "comments" box whether you wish the purchase invoice to be removed.
When will I receive my order?
We ship orders within 48H, depending on the shipping method chosen, delivery times are 48 to 72H.
